1. statutory revocation instruction
1.1 Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you has taken possession of the goods. You can exercise your right of withdrawal by informing us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use a model withdrawal form for this purpose, which is, however, not mandatory.
The declaration of revocation must be sent to
reveel by MedSkin Solutions
genova GmbH
Colonnaden 72
20354 Hamburg
Germany
E-mail: info@reveel-skincare.com
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
1.2 Consequences of revocation
If you cancel this contract, we must refund any payments we have received from you. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you. A prerequisite for the refund of your payments is the return of the goods. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. We reserve the right to make the repayment only after we have received the goods. You shall bear the costs of returning the goods.
We take the liberty of pointing out to you that, in accordance with Article 16 of Directive 2011/83/EU on consumer rights and pursuant to Section 312g (2) No. 3 of the German Civil Code (BGB), we are not obliged to accept goods that are not suitable for return for hygienic reasons and whose seal has been removed after dispatch (e.g.: cosmetic goods that have come into contact with the skin).
1.3 Withdrawal form
To
reveel by MedSkin Solutions
genova GmbH
Colonnades 72
20354 Hamburg
Germany
E-mail: info@reveel-skincare.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of the consumer(s)
________________________________________________________
Address of the consumer(s)
________________________________________________________
Signature of the consumer(s) (only in the case of notification on paper)
_________________________
Date
(*) Delete as applicable.
1.4 Returns
Customers are requested to return the goods to the seller as a prepaid package and to keep the delivery receipt. Customers are asked to avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the buyer's possession, other suitable packaging should be used to ensure adequate protection against damage in transit and to avoid any claims for damages due to inadequate packaging.